Privacy Policy

Effective Date: [Insert Date]

Sero Games ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile applications ("Apps") available on iOS and Android platforms.

1. Information We Collect

a. Information You Provide

• Account Information: If our app requires account creation, we may collect your username, email address, and other details.
• Customer Support: When you contact us for support, we may collect your name, email address, and details of your query.

b. Automatically Collected Information

• Device Information: Includes your device type, operating system, IP address, and unique device identifiers.
• Usage Data: Includes information on how you interact with the app, such as session length, features used, and crash reports.
• Location Data: If you allow location services, we may collect location data to enhance app functionality.

c. Third-Party Information

• Analytics Tools: We use tools such as Google Analytics and Firebase to understand app usage and improve performance.
• Advertising Partners: If applicable, we may work with third-party ad networks (e.g., AdMob) that collect information to deliver personalized ads.

2. How We Use Your Information

• Provide and maintain the functionality of our apps.
• Improve and optimize app performance and user experience.
• Respond to customer support inquiries.
• Comply with legal obligations and enforce our Terms of Service.
• Deliver personalized ads (where applicable) and analyze app usage.

3. Sharing Your Information

We do not sell your personal data. However, we may share information:

• With Service Providers: For analytics, hosting, and other services.
• With Advertising Partners: To provide relevant ads based on your preferences.
• To Comply with Legal Obligations: If required by law, we may share your information with authorities.
• During Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of the transaction.

4. Data Storage and Security

We take reasonable measures to protect your information from unauthorized access or disclosure. However, no security system is completely foolproof. You use our apps at your own risk.

5. Your Rights

Depending on your location, you may have the right to:

• Access the information we hold about you.
• Request the correction or deletion of your data.
• Opt-out of data processing or personalized advertising.

To exercise these rights, please contact us at [Insert Email Address].

6. Children’s Privacy

Our apps are not intended for children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children. If we discover such information, we will delete it promptly.

7. Advertising and Analytics

We use third-party services such as:

• Google AdMob: For displaying ads.
• Firebase Analytics: For understanding app usage.
• Unity Ads: To show in-app advertisements.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting the updated policy within our apps or on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: serap.developer@gmail.com